MyCarle Proxy Access (how to access a family member’s MyCarle account)

Parents of children age 11 and under can view their child’s MyCarle account by requesting proxy access. Children 12 and over are independent users of online medical records by Illinois law and must grant proxy access to another individual, including a parent or legal guardian. For assistance talking with your child about proxy access to MyCarle, ask a front desk staff member at any Carle Physician Group location for a MyCarle brochure for teens.

Independent users of MyCarle can grant access to their medical records anytime by designating a proxy user, such as an adult child, parent, legal guardian, spouse or family member.

You can request proxy access at any Carle Physician Group location. For children 11 and under, parents or legal guardians must sign a MyCarle proxy consent form and show photo ID. 
In the case of independent users, the individual giving the consent is the only one who needs to be present to sign the proxy form and show a form of ID.

For additional questions about proxy access, call the MyCarle Patient Support Line at (217) 326-4001.