New Medicare Cards
In an effort to help protect the identity of people with Medicare, The Center for Medicare and Medicaid Services (CMS) is removing Social Security Numbers from Medicare cards.
Medicare is mailing new Medicare cards starting in April 2018. Here are important things to know about your new Medicare card:
Why am I getting a new Medicare card?
Medicare is required by law to take Social Security Numbers off of Medicare cards. This will help keep your personal information more secure and help to protect your identity. Your new Medicare card will have a new number that’s unique to you. This new Medicare Beneficiary Identifier Number is only used for your Medicare coverage and will not affect your Social Security Number.
What steps do I need to take to prepare for this change?
Please take the time to make sure your mailing address on file with Social Security is up to date. If your address needs to be corrected, contact Social Security at ssa.gov/myaccount or 1-800-772-1213. TTY users can call 1-800-325-0778.
What does the new Medicare card look like?
It doesn’t have:
- New Medicare Beneficiary Identifier Number
- Dates that Medicare Part A and Medicare Part B coverage started
- Social Security Number
When will I get my new Medicare card?
Medicare will be mailing new Medicare cards between April 2018 and April 2019. Mailing everyone a new card will take some time, therefore your card might arrive at a different time than your friend’s or neighbor’s. People new to Medicare in April 2018 or later will get the new card when they are enrolled.
My friend has their new card, but I don’t have mine yet. Can I still use my old card until I receive my new card in the mail?
Carle is aware that CMS is mailing patients new Medicare cards, and we will continue to accept both old and new Medicare cards from April 2018 through April 2019.
What do I need to do when I get my new Medicare card?
Securely destroy your old Medicare card – Protect yourself by making sure no one can get your personal information from your old Medicare card.
Start using your new Medicare card – You can start using your new Medicare card right away. Use it the same way you used your old card. The new card doesn’t change your Medicare coverage or benefits. Doctors, other healthcare providers, and plans approved by Medicare know that Medicare is replacing your old card. They are ready to accept your new card the next time you need care.
What if I have other coverage like a Medicare Advantage Plan, Prescription Drug Plan or Medicaid?
Your new Medicare card doesn’t replace the card that you use from your Medicare Advantage plan. You’ll still use your existing plan card when you get care or purchase prescriptions. You’ll need this new Medicare card if you want to join, leave, or switch to a different plan. You may also be asked to show your new Medicare card if you need hospital services.
What if I forget my new Medicare card when I go to the doctor?
If you forget your new card, you, your doctor or other health care provider may be able to look up your Medicare Number online.
How can I protect myself from fraud?
Only give your Medicare information to doctors, pharmacists, other health care providers, your insurers, or people you trust to work with Medicare on your behalf.
Keep your card in a safe place and don’t carry it unless you need care.
Be aware of scam artists that may try to get personal information by contacting you about your new card. If someone asks you for your information for money, or threatens to cancel your health benefits if you don’t share your personal information, hang up.
What do I do if I don’t receive my new card by April 2019?
If you don’t get your new Medicare card by April 2019, call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.
Where can I get more information?
To get more information about your new Medicare card or if you have questions about Medicare, visit Medicare.gov or call 1-8000-MEDICARE (1-800-633-4227). TTY users can call 1-977-486-2048.