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Department: Echo Program_10_20
Usual Schedule: M/T 11a-5p alternate W/F 8a-5p
Regions: Carle Foundation
On Call Requirements: None
Job Category: Clerical/Admin
Work Location: Outpatient Svcs at The Fields
Employment Type: Part - Time
Nursing Specialty:
Job Post ID: 33404
Secondary Job Category: Clerical/Admin
Experience Requirements: 1 - 3 Years
Weekend Requirements: None
Education Requirements: Not Indicated
Shift: Day
Location: Champaign, IL
Holiday Requirements: None
Other Posting Information:

Schedule can be flexible if needed

Check out this job opening for Carle Providers: ECHO Office Coordinator Check out this job opening for Carle Providers: ECHO Office Coordinator

Job Description

The ECHO Office Coordinator provides the department with effective and efficient reception, manages incoming phone and electronic communications, secretarial services, assists in authorization and referral processes, distributes durable medical equipment, scheduling and registration services.

None specified

None specified

General - Office Experience. Experience working in public service, answering multi-line phone systems, using word processing and spreadsheet applications required.

Typing, computer use, good organizational and communication skills.

  • Answer telephone, take and deliver messages according to department communication standards.
  • Assists in the coordination of administrative and staffing activities in assigned department.
  • Completes intake for new patients for ECHO and Adult Cochlear Implant Programs. Receives initial referrals and schedules initial and follow-up appointments for ECHO and Adult Cochlear Implant Programs.
  • Completes maintenance requests for the office and equipment within department.
  • Create miscellaneous letters to insurance companies, schools, third party payors, and patients as requested by ECHO staff.
  • Facilitates reimbursement of ECHO services by entering authorizations in the electronic medical record, requesting authorizations from third party payers as directed by ECHO professional staff, and providing documentation to third party payors.
  • Maintains a basic functional knowledge of equipment in order to troubleshoot on the phone and to order or replace correct equipment.
  • Monitors and orders all stock of office, paper andother supplies such as envelopes, forms, copy paper, patient education materials, etc.
  • Performs a variety of clerical duties in support of maintaining, compiling, auditing, and/or processing files.
  • Performs a variety of clerical duties involved with the registration and scheduling of patients.
  • Performs general office administrative work such as filing, ordering supplies, keeping inventory and distributing mail.
  • Provide accurate data entry, retrieval and reporting.
  • Assist patients in finding appropriate resources within Carle, such as assistance with billing and insurance issues
  • Interacts with Patient Accounts to ensure accurate billing, responding to Patient Account requests regarding billing and claims issues, completing account, charge review, patient and router review work queues for the ECHO program


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: Positions are not available for remote work in the state of Colorado.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for Medical or Religious exemption will be permitted.


Illinois Required Notices

Federal Required Notices