How to share MyCarle access with a family member
Granting access to your account
Independent users of MyCarle (anyone age 12 and over) can grant shared access, also called proxy access, to an adult child, parent, legal guardian, spouse, family member or other person of your choice. You can grant proxy access to your account any Carle Physician Group location by signing a consent form and showing ID. As the account holder, you are the only one who needs to be present to sign the form.
Requesting access to your child's account
For children age 11 and under, parents or legal guardians can view the child's MyCarle account through shared access, also called proxy access. Parents/guardians can request proxy access at any Carle Physician Group location, where you will be asked to sign a MyCarle proxy consent form and show photo ID. Parent/guardian access automatically expires on a patient's 12th birthday.
Children age 12 and over are considered independent users of online medical records by Illinois law and must grant proxy access to a parent or legal guardian (see "Granting Access to Your Account" above). The child will need to sign a consent form and show a form of ID. For help talking with your child about proxy access to MyCarle, ask a front desk staff member at any Carle Physician Group location for a MyCarle brochure for teens.
If you have questions about proxy access not mentioned in the FAQ, call the MyCarle Patient Support Line at (217) 326-4001.