Meet Our Providers

With providers practicing in 50 specialties at 13 convenient locations, it’s easy to find the right healthcare team at Carle.

Use the following buttons to search by the category of your choice.

Medical Services

Carle Foundation Hospital

Based in Urbana, Ill., the Carle Foundation Hospital is a 413-bed regional care hospital that has achieved Magnet® designation. It is the area's only Level 1 Trauma Center.

611 W. Park Street, Urbana, IL 61802   |   (217) 383-3311

Carle Hoopeston Regional Health Center

Carle Hoopeston Regional Health Center is comprised of a 24-bed critical access hospital and medical clinic based in Hoopeston, Illinois.

701 E. Orange Street, Hoopeston, IL 60942   |   (217) 283-5531

Carle Richland Memorial Hospital

Located in Olney, Ill., Carle Richland Memorial Hospital is a 134-bed hospital with nearly 600 employees serving portions of eight counties in southeastern Illinois.

800 East Locust St, Olney, IL 62459   |   (618) 395-2131

Convenient Care vs. ED

Carle Convenient Care offers same-day treatment for minor illnesses and injuries through walk-in appointments.

Not sure where to go? Click here for a list of conditions appropriate for the emergency department

Philanthropy

Philanthropy gives hope to patients and helps take health care in our community to a whole new level.

About Patient Satisfaction Surveys and Ratings

At Carle, our mission is to serve people through high quality care, medical research and education. We're working every day to be the healthcare provider of choice in east central Illinois. Because we believe that transparency is crucial to effectively inform a patient's choice, we share our providers' own patient survey satisfaction ratings and comments on carle.org. Providing this transparency at your fingertips is important to ensure all community members can make informed decisions about their healthcare.

Who receives the survey?

Patients may complete patient experience surveys based upon their hospital stay or outpatient office visit with their provider. Surveys will be sent via mail or phone calls may be made from our vendor. Some patients may also receive a paper survey through the email. Those only occur for some patients/families who have had a recent hospital stay or receive services through Home Care or Hospice. These surveys are required by the Center for Medicare and Medicaid.

How is the provider’s patient satisfaction star rating created?

While Carle measures many aspects of our patients’ experience, only the survey questions specific to each provider are used to calculate their star rating. The surveys asks patients to evaluate their physicians in areas like communication, listening skills and respect. Results are used to evaluate patients’ overall perception of care and to identify areas for improvement. For each provider, ratings from their patients are averaged together to form a single star rating.

Are all comments posted?

Carle is committed to offering all relevant feedback about providers – both positive and negative. We do not post comments that are considered libelous, profane, or may risk the privacy of our patients.

Why don’t we see patient ratings and comments for every provider?

This can be for several reasons. The more ratings a provider receives increases the accuracy and reliability of the results. A provider’s rating will only be posted on the site providing he/she has a minimum of 30 completed patient surveys.

Star ratings and patient comments apply to most Carle providers, but some providers practice in a specialty or office without direct patient interaction or one that does not use the specified surveys used for these ratings.

How is patient information protected?

Patient names are not displayed through the online ratings and commentary reviews. All personally identifiable information is removed prior to display. In addition, access to patient survey responses is secured and limited to select personnel.

Who can I contact with questions?

All patients and community members with questions about patient satisfaction surveys and provider star ratings can contact Carle.Experience@carle.com.