We provide consultation on any difficult employee behavior or performance issues. The purpose of each consultation is to help supervisors take the most appropriate action when dealing with troubled or impaired employees and resolve negative situations in a respectful and accountable manner.
This training enables supervisors to identify and refer troubled employees under their supervision. The EAP is viewed as an additional "HR tool" to provide troubled employees with a confidential resource to address their concerns. Using the EAP as a resource provides the employer with an additional buffer as related to protected health information (PHI) and the employer's need to know as related to health conditions. The benefits of this training are reflected in the high number of supervisory referrals to our EAP.
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Critical Incident Stress Debriefing
Shortly after a serious workplace accident or incident, our staff works with management to enhance the ability to respond. This typically includes:
- Identifying needs of family members we can assist
- Responding to employee critical incident stress with on-site support and debriefing groups
- Providing any recommendations following our intervention to aid in the recovery of the affected employee group
Workplace Training and Consultation
Resolutions EAP can support the HR developments of client companies with customized consulting services to address your organizational efforts at work. A sample of training activities include:
- Conflict Resolution
- Violence in the Workplace
- Team Building
- Stress Management
- Coping with Organizational Change
- Work/life Balance
To request a workplace training, please contact firstname.lastname@example.org.