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Privacy Policy


Our website,, (“Website”) contains information that is general in nature and serves as education about offerings and services of The Carle Foundation and its affiliates and subsidiaries (collectively “Carle” or “We”). Any medical information included on this Website is meant to supplement, and not replace, the advice of health care professionals. Additionally, medical information contained on this Website is not intended to be used for diagnosis or treatment of a particular health condition. If you have specific health care needs or want more complete information, you should contact your primary physician or other health care provider. If you are experiencing a medical emergency, We urge you to call 911 immediately.

We make every effort to ensure the contents of our Website remain correct and complete. Due to the ever changing health care environment, information or other content affiliated with or contained on this Website may be modified or altered at any time and without prior notice. Carle is not responsible for any information presented that may be out-of-date, or contains inaccuracies or errors. You are advised to confirm any information contained herein with your health care professional or other primary source. In case of any discrepancy between this information and the primary source, the primary source will govern in all cases.


Carle respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information We may collect from you or that you may provide to Carle when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Policy applies to information We collect:

  • On this Website;
  • In email, text, and other electronic messages between you and this Website;
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website; and
  • When you interact with our advertising and applications on third-party websites and services, but only if those applications or advertising include links to this Policy.

It does not apply to information collected by Carle offline or through any other means, including on any other website operated by Carle, or from any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this Policy carefully to understand our policies and practices regarding your information and how We will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Policy.

Please take a few minutes to carefully review the sections below:


We do not collect information that would personally identify you unless you choose to provide it through the Website. We may collect information about your internet connection, the equipment you use to access our Website and usage details. The information We collect may include:

  • Information that you provide by filling in forms, making requests or seeking information on our services or providers on our Website. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that We might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website.
  • Your search queries on the Website.


We collect this information:

  • Directly from you when you provide it to Carle;
  • Automatically as you navigate through the Website as more further set forth under “Information We Collect Through Automatic Data Collection Technologies”; or
  • From third parties, for example, our business partners.


As you navigate through and interact with our Website, We may use automatic data collection technologies, such as Google Analytics, to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can opt out of Google Analytics.

The information We collect automatically is statistical data and does not include personal information, but We may maintain it or associate it with personal information We collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies We use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash Cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of our the Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Carle, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).


Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers (“Third Party Sites, Applications and Content”). Carle is neither responsible for nor has reviewed information contained on these Third Party Sites, Applications and Content connected to or from the Website via hyperlinks or pointers or other like mechanisms. Carle does not have control over any information on any Third Party Sites, Applications and Content. When leaving this Website to visit another site, please remember:

  • Carle does not endorse the content or accuracy of the Third Party Sites, Applications and Content you intend to visit and, therefore, disclaims responsibility for said content and accuracy.
  • Carle does not make any express or implied warranties, representations or endorsements whatsoever with respect to linked Third Party Sites, Applications and Content you visit or intend to visit.
  • In no event will Carle be liable to you or to anyone else for any decision made or action taken by you or anyone else in reliance on results obtained from information available from any Third Party Sites, Applications and Content.

Use of this Website or any Third Party Sites, Applications and Content is at your own risk and discretion.


Carle has appropriate security measures to protect your personal information within our systems. To make our systems as secure as possible, We have installed state-of-the-art firewall protection to the Website and use top-of-the-line anti-virus protection. Our systems are patched regularly to prevent known security exploits.

However, by its very nature, data transmissions over the internet cannot be guaranteed 100% secure and We cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.



Protecting the privacy of information about your medical conditions and health is a responsibility We take seriously. See the Notice of Privacy Practices to learn more about how We may use and disclose information about your health. It also describes your rights and duties regarding the use and disclosure of medical information.


This policy may change from time to time. It is Carle’s policy to post any changes to this Policy on this page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring that you periodically visit our Website and this Policy to check for any changes.


To ask questions or comment about this privacy policy and our privacy practices, contact

This policy was last updated in June 2019.