Amenities at Carle Foundation Hospital

Food and Drink

Room Service
Carle offers room service dining for patients and guests. To place an order, dial 6-3333 from the in-room phone. Orders are taken from 6:30 a.m. – 8 p.m. and are delivered in about 45 minutes. Guest meals cost $6 per tray and must be paid for by a guest meal ticket or credit card (processed in room). Cash is not accepted, nor are gift cards. Guest meal tickets can be purchased in the reFresh Eatery, North Star Café, South Clinic Coffee Bar or Carle Auxiliary Gift Shop. Each meal ticket is good for one entree, two sides, one dessert and one beverage. Meal tickets are nonrefundable. Guests with food allergies should notify the kitchen when placing their order.

North Star Café
North Star Café features premium sandwiches, brick-oven pizzas, custom salads and freshly baked cookies, along with convenient grab-and-go sandwiches, salads and snacks and Starbucks® beverages. It's located on the first floor near the hospital entrance and open 6 a.m. - 6:30 p.m., Monday - Friday. 

reFresh Eatery
The reFresh Eatery is located in the lower level just off of the yellow sun elevators. The eatery is open daily from 6 a.m. – 2 a.m. The eatery features a chef’s station, deli, grill, big bowl salads, entrees, grab & go items, snacks and beverages.

Coffee Bar
The Coffee Bar is located on the first floor of South Clinic. Starbucks® coffee and assorted pastries, sandwiches and snacks are offered 6:30 a.m. – 1:30 p.m., Monday through Friday.

Vending Machines
Available 24 hours a day, vending machines for snacks and beverages are located near the cafeteria entrance on the lower level, in the third floor surgical waiting area and in other places throughout the facility.


The Colwell Chapel is located on the first floor near the hospital entrance. Visitors and patients of all faiths are welcome to visit the chapel at any time for prayer, quiet reflection or meditation.

Newspapers and ATM Machines

An outgoing mailbox and ATM machine are located in the Outpatient Services lobby. An ATM is also directly outside the cafeteria. Newspaper vending machines are located in the Outpatient Services lobby.

Gift Shop

The Carle Auxiliary Gift Shop sells gifts, flowers, cards, candy, magazines, newspapers and toiletries. Proceeds are donated to the Hospital to support the Auxiliary Guest House, scholarships for future healthcare students, medical equipment and other programs to benefit patients.

Medical Supply

Whether you've been discharged from a hospital or are in need of special assistance to make life easier at home, we'll work with you and your doctor to determine the best equipment and medical supplies to meet your needs. We can ship supplies directly to your home. Plus, we work with nearly all insurance companies and will handle all verification, authorization and billing functions. Carle Medical Supply is conveniently located on the first floor near the hospital entrance in shared space with the gift shop. 

Carle Auxiliary Guest House

The Carle Auxiliary and The Carle Foundation built the Guest House to provide a home away from home for families of intensive care patients. Adjacent to the Hospital, the Guest House features 12 bedrooms, each with a private bath, communal living room, kitchen, dining room, laundry facilities and a computer with internet access. Two rooms are handicapped accessible (ADA Compliant). Rooms are assigned as needed so family members can be close to loved ones in intensive care. For information about the Carle Auxiliary Guest House, please call (217) 326-1620.