skip to main content
Main Site Navigation
Top of main content

For third year in a row, Health Alliance earns J.D. Power member-satisfaction honors in region

For third year in a row, Health Alliance earns J.D. Power member-satisfaction honors in region

Acclaim lands during State of Illinois open enrollment which continues through May 31

Health Alliance earns J.D. Power honors third year in a rowState of Illinois employees considering their next round of coverage should note Health Alliance Medical Plans just earned – for the third year in a row – J.D. Power acclaim for “Highest Member Satisfaction among Commercial Health Plans in the Illinois/Indiana Region” in the J.D. Power 2019 Commercial Member Health Plan StudySM.

State of Illinois employees can benefit from the extra perks of Health Alliance coverage for the 2019 plan year, including:

  • Virtual Visits for interacting with a doctor or counselor anytime from your home or on the go.
  • College Extended Network Program, which provides coverage for out-of-area college students.
  • Assist America for quality emergency care 100 or more miles from home. Great for international travel.

“Health Alliance has been serving State of Illinois employees for more than 35 years. After such a longstanding partnership, we know what you want from your healthcare coverage and work hard to deliver it year after year,” said Health Alliance Chief Operating Officer Sinead Rice Madigan.

“We’ve heard from State of Illinois employees, so we keep adding great perks like Rally, our easy-to-use digital health and fitness tool, Quit for Life for when you’re ready to quit tobacco, and the online Treatment Cost Calculator.”

To see the full list of State of Illinois benefits, go to

Quality keeps State of Illinois employees coming back to Health Alliance. In fact, those who have Health Alliance coverage don’t need to take action to keep it during the open enrollment period that ends May 31.

Many appreciate the connection between Health Alliance and the Carle health system.

“We keep working to assure Health Alliance and Carle remain nationally recognized for excellence in the eyes of our members, our patients and our communities,” said Health Alliance Chief Executive Officer John Snyder, who also serves as Carle executive vice president and system chief operating officer.

“Health Alliance earning J.D. Power acclaim again – for the third year in a row – tells us we’re meeting and exceeding the expectations.”

The Commercial Member Health Plan Study measures satisfaction among health plan members throughout the United States. Health Alliance Medical Plans received the highest score in Illinois-Indiana in the J.D. Power 2017-2019 Commercial Member Health Plan Satisfaction Studies of customers’ satisfaction with their commercial health plan. For more information, visit

For more information about Health Alliance commercial, individual and Medicare healthcare coverage, please visit

Categories: Culture of Quality, Staying Healthy

Tags: Carle, Health Alliance, Illinois, open, deadline, J.D. Power, enrollment