Your employees are your most valuable asset. By providing a comprehensive list of services, we will help you help your employees when personal concerns and productivity overlap.
Carle Employee Assistance Program (EAP) created Resolutions to help organizations assist their employees through personal and workplace challenges.
Resolutions employs licensed therapists who are trained in many areas of counseling, conflict resolution and educational services.
Looking for resources on work-life balance? Access our online resource library.
Available anytime, for any reason
Your employer offers an Employee Assistance Program (EAP) for short-term confidential counseling services for employees and household members. EAP counselors can help you with many problems, including:
All counselors are graduate-prepared, experienced professionals and licensed in their fields of expertise.
We're here to help
It's easy to schedule a confidential appointment. Resolutions appointments are available Monday – Friday from 8 a.m. – 5 p.m. Evening appointments are also available for your convenience. Resolutions is located in Champaign. Where Resolutions does not have a physical presence, they provide services through EAP affiliate providers.Services are available in-person, via telephone and virtually.
For immediate assistance during crisis situations, call (800) 228-6380 or (217) 383-3202 24-hours a day, 7 days a week.
Services are confidential
Confidentiality can be a major concern for individuals who are seeking help. The Employee Assistance Program's records are kept on a private, independent server. We know that your privacy is important to you, so EAP sessions are held off-site. All information discussed is strictly confidential. Unless legally mandated, nothing from these sessions will be shared with anyone without your written consent. If additional assistance is recommended, your EAP counselor will facilitate a referral based on your personal situation and financial circumstances.
Contact us
Please Contact Us if you have any questions.