At any given time, you or a household member may be experiencing a serious problem that impacts your personal and professional life. With the stress and strain daily life brings, it's important you address these issues quickly, before they become overwhelming. This is where your Employee Assistance Program (EAP) can help.
EAP is Staffed With Professionals Trained in Assessment and Short-term Counseling.
All counselors are graduate-prepared, experienced professionals and licensed in their fields of expertise.
Your EAP is Available Anytime, For Any Reason.
Your employer offers an Employee Assistance Program (EAP) for short-term confidential counseling services for employees and household members. EAP counselors can help you with many problems, including:
Services Are Confidential.
Your privacy is important, so EAP sessions are held off-site. All information discussed is strictly confidential. Unless legally mandated, nothing from these sessions will be shared with anyone without your written consent. If additional assistance is recommended, your EAP counselor will facilitate a referral based on your personal situation and financial circumstances.
Contact by phone
We offer two office locations:
EAP Affiliate Providers
Where we don’t have a physical presence, we provide services through EAP affiliate providers.
What to Expect When You Call
All incoming calls are answered by our trained office staff, who will gather some initial background information from you (i.e., name, address, emergency contact number, employer, etc.). They will also screen for suicidal/homicidal ideations and offer you an appointment with the provider they believe most closely matches your need at that time. For non-emergency calls, we try to offer an appointment within three business days. For urgent calls, we offer same day appointments.
Obtaining answers to legal questions can be time-consuming and frustrating. We provide access to an experienced attorney to assist in resolving issues before they impact workplace performance. Under our EAP, we provide one legal consultation per eligible employee/dependent per year. This consultation can be in-person or by phone. This consultation can be for a variety of concerns, including:
Elder Care Assessment
Helping a family member choose an assisted living or nursing home can be confusing – there are many choices and options. The options can be overwhelming without a coach to guide you.
We can now provide you with someone to help you decide what options are best for you and your loved one.
We’ve partnered with an outside vendor to provide free financial counseling to those in need.
This service can help you with:
How Do I Schedule an Appointment?
Call (217) 383-3202.