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EAP is Staffed With Professionals Trained in Assessment and Short-term Counseling.
All counselors are graduate-prepared, experienced professionals and licensed in their fields of expertise.


Your EAP is Available Anytime, For Any Reason.
Your employer offers an Employee Assistance Program (EAP) for short-term confidential counseling services for employees and household members. EAP counselors can help you with many problems, including:

  • Relationship and marital conflicts
  • Emotional stress
  • Family and parenting difficulties
  • Grief and loss
  • Alcohol and substance abuse
  • Workplace problems
  • Financial issues


Services Are Confidential.
Your privacy is important, so EAP sessions are held off-site. All information discussed is strictly confidential. Unless legally mandated, nothing from these sessions will be shared with anyone without your written consent. If additional assistance is recommended, your EAP counselor will facilitate a referral based on your personal situation and financial circumstances.

 

How to Access Services

Contact by phone

Call (800) 228-6380 or (217) 383-3202. Our fax number is (217) 383-4094.

We offer two office locations:

Champaign on Kirby 
1813 W. Kirby Ave. 
Champaign, IL 61821
Get Directions

Danville on Fairchild 
311 W. Fairchild
Danville, IL 61832
Get Directions


EAP Affiliate Providers
Where we don’t have a physical presence, we provide services through EAP affiliate providers.


What to Expect When You Call
All incoming calls are answered by our trained office staff, who will gather some initial background information from you (i.e., name, address, emergency contact number, employer, etc.). They will also screen for suicidal/homicidal ideations and offer you an appointment with the provider they believe most closely matches your need at that time. For non-emergency calls, we try to offer an appointment within three business days. For urgent calls, we offer same day appointments.


Additional Free Resources

Legal Consultation
Obtaining answers to legal questions can be time-consuming and frustrating. We provide access to an experienced attorney to assist in resolving issues before they impact workplace performance. Under our EAP, we provide one legal consultation per eligible employee/dependent per year. This consultation can be in-person or by phone. This consultation can be for a variety of concerns, including:

  • Child custody concerns
  • Wills
  • Divorce settlements
  • Landlord/tenant issues


Elder Care Assessment
Helping a family member choose an assisted living or nursing home can be confusing – there are many choices and options. The options can be overwhelming without a coach to guide you.
We can now provide you with someone to help you decide what options are best for you and your loved one.


Financial Counseling
We’ve partnered with an outside vendor to provide free financial counseling to those in need.

This service can help you with:

  • Debt consolidation
  • Financial planning
  • Credit counseling


How Do I Schedule an Appointment?
Call (217) 383-3202.