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Visiting Policies

FOR THE SAFETY OF PATIENTS, STAFF AND COMMUNITY, CARLE LIMITS VISITORS AND SUPPORT PEOPLE IN OUR FACILITIES.

Support persons must be over 18 and must wear proper PPE. All visitors and support persons must wear a face covering that covers their nose and mouth at all times while in our facilities. Acceptable face coverings include non-medical disposable or fabric masks.

The CDC does not recommend masks with exhalation valves because they may not prevent you from spreading germs to others. Please preserve medical-grade masks and N-95 respirators for healthcare personnel.  A face shield does not replace a mask. 

Note: Carle Hoopeston Regional Health Center will not require wristbands/stickers.

INPATIENT VISITOR RESTRICTIONS:

Pandemic visitor restrictions

  • Patients will choose one support person to visit them during their admission. 
  • Support persons must be over 18. (Except in end of life situations or if the support person is a patient’s parent) and will be provided a wristband/sticker if required. Carle Hoopeston Regional Health Center will not require wristbands/stickers. 

 Inpatient visiting hours: 

  • Carle Foundation Hospital, Carle Hoopeston Regional Health Center and Carle Richland Memorial Hospital visiting hours are 9 a.m. – 9 p.m. unless otherwise noted.
  • Carle Bromenn Medical Center visiting hours are 8 a.m. – 6:30 p.m. unless otherwise noted.
  • Carle Eureka Hospital visiting hours are 8 a.m. – 8 p.m. unless otherwise noted.


Inpatient visitor policy

  • Developmental/cognitive impairments- two support persons permitted (including COVID+ patients, in which case proper PPE must be provided).
  • Emergency Department allows one support person per patient. Two support people are allowed during a major trauma event where the Trauma Services team will provide care and two support people for Pediatric patients 24 hours a day.
  • Obstetrics/Labor & Delivery/Antepartum – one support person allowed 24 hours a day. 
    • Special note for Carle BroMenn Medical Center: Laboring mothers should enter through Labor & Delivery Entrance after 6:30 p.m.
  • Pediatrics/Intermediate Care Nursery/Neonatal Intensive Care Unit (NICU) – two support persons. 
    • Special note for Carle Foundation Hospital NICU: Visitors are allowed 24 hours a day.
  • Inpatient visiting hours for support persons will be 9 a.m. – 9 p.m. Carle BroMenn Medical Center and Carle Eureka Hospital visiting hours are 8 a.m. – 6:30 p.m. End of visiting hours announcements will air as appropriate at each location. 
    • Intensive Care Unit – two support persons. Only one person bedside. 
      • Special note: Carle BroMenn Medical Center visiting hours are 10 a.m. – 6:30 p.m.
    • Medical-Surgical – one support person.
    • Inpatient Rehab – one support person.
  • End-of-life – four support persons allowed at the beside 24 hours a day. Additional family members and close friends may rotate but must do so outside the building. They cannot wait in lobby, waiting rooms or dining areas. If the dying patient has a child under the age of 18, the child may be allowed to enter, but only when accompanied by another adult family member.
    • COVID+ patients support people will be provided the proper Personal Protective Equipment (PPE) and safety instructions to minimize risk of exposure.  
  • No visitors for COVID+ or PUI patients.
  • No visitors allowed in semi-private rooms. 
  • All waiting rooms (except Surgical Services) remain closed to visitors.

 

OUTPATIENT VISITOR RESTRICTIONS:

Pandemic visitor restrictions
For outpatient procedures where appropriate social distancing can be maintained, a support person may accompany an adult patient; two support persons for a patient under 18 and one support person for an adult patient. There could be times when a support person isn’t allowed due to an inability to provide appropriate social distancing. Please follow departmental instructions provided.

For outpatient appointments (Primary Care, Family Medicine, Specialty Services, Dermatology, Orthopedics, etc.) two support person are allowed for patients under 18 or one support person for an adult patient where appropriate social distancing can be maintained but we recommend support persons wait outside of the facility when possible. Additional family members involved in a plan of care can be included by phone.

 

What hospital entrances are open to the public?

 

CARLE FOUNDATION HOSPITAL IN URBANA, IL

Patients and support persons may enter at:

Entryway Hours: Monday-Friday 5:45 a.m. – 6 p.m., Saturday 7 a.m. - noon, closed on Sunday.

Outpatient Services (Orchard Street)
Approved hospital visitors daily from 6 a.m. – 10 p.m.

Operating Room (OR) and Digestive Health Institute (DHI) patients should enter through this door.
Entryway Hours: Daily 6 a.m. – 10 p.m.

Heart and Vascular Institute
Cardiology patients and HVI Procedure Center patients.
Entryway Hours: Monday-Friday, 6 a.m. – 6 p.m., 24 hour employee badge access.

Deliveries:

Patient food deliveries are at Outpatient Services entryway (Orchard Street).
Flowers are accepted except for Intensive Care Units (ICUs).
Employee food deliveries will now take place at the Hospital entrance (North Star Café).

CARLE BROMENN MEDICAL CENTER IN NORMAL, IL

Main Entrance (Atrium) 5:30 a.m. – 6:30 p.m.
Medical Office Building Skywalk 7 a.m. – 5 p.m. (Monday-Friday)
Emergency Department

CARLE EUREKA HOSPITAL IN EUREKA, IL

Main Entrance 7 a.m. – 8 p.m
Emergency Department 

CARLE HOOPESTON REGIONAL HEALTH CENTER IN HOOPESTON, IL

Emergency Department Registration

RICHLAND MEMORIAL HOSPITAL IN OLNEY, IL

Main Entrance 6 a.m. – 5 p.m.
Emergency Department
Administrative Entrance