Visiting Hours, Parking, and Amenities at Carle BroMenn Medical Center

Visiting Guidelines

Visiting hours are 8 a.m. - 8:30 p.m. unless otherwise noted. Visitors may enter through the main entrance to the hospital and check in at the front desk.
  • Support persons must be 14 years or older, unless otherwise noted. Any support person under 18 years of age must be the patient’s parent or accompanied by an adult. 

  • Emergency Department – one support person at a time.  

  • Intensive Care Unit – two support persons during visiting hours, one of which may stay overnight.  

  • Medical-Surgical – one support persons at a time during visiting hours, one of which may stay overnight. Visitors should switch outside of the building.

  • Mother Baby Unit – two support persons allowed 24 hours a day during labor and delivery. After delivery, patients may have one visitor at a time in addition to their primary support person and siblings. Siblings of the newborn will be allowed in the patient room during visiting hours.

  • Pediatrics– two support persons allowed 24 hours a day.  

  • Intermediate Care Nursery – only parents allowed in the nursery.  

  • Inpatient Rehab – one support persons at a time during visiting hours, one of which may stay overnight. Visitors should switch outside of the building.

  • End-of-life – four support persons allowed at the bedside 24 hours a day. Additional family members and close friends may rotate but must do so outside the building. They cannot wait in lobby, waiting rooms or dining areas. Minors of all ages must be accompanied by an adult. 

  • COVID+ patients - one support person at a time. They will be provided the proper Personal Protective Equipment (PPE) and safety instructions to minimize risk of exposure.   

  • Procedures – one support person per patient.   

  • Clergy may visit during visiting hours. They do not count towards patients’ allotment of visitors at bedside.  


Complimentary Valet Parking
Valet parking is available free of charge at the main entrance of the hospital, weekdays (Monday through Friday) from 5:30 a.m.– 5:30 p.m. Let our trusted valets park your vehicle for you. When you're ready for your vehicle, visit the Guest Services desk in the Atrium. If you wish to use the valet service, it's best to request return of your vehicle by 5:30 p.m. You'll be responsible for retrieving your vehicle after 5:30 p.m.

Parking Deck
The Parking Deck is located just north of the hospital. It's a six-level self-parking garage connected to the hospital via enclosed walkways. Please note some spaces are reserved for valet and physician parking.

Additional Parking
Patients and visitors are welcome to park in other parking lots, provided the parking lot is not specifically noted as being reserved for others. Some have posted time limits as well. If you choose to park in Lots B or C along Main Street, there is a shuttle bus that operates during select hours of the weekdays.

Food and Drink

The Atrium Café
The Atrium Café is located on the main level of the Atrium Lobby and is open to all visitors and staff weekdays from 6:30 a.m.– 7 p.m., and Saturdays and Sundays from 7 a.m. – 6 p.m. (including all holidays). It offers a wide variety of menu items, including sandwiches, soups, salads, breakfast items and specialty coffees.

Room Service
We offer room service dining for patients and guests. To place an order, dial 49-3000 from the in-room phone. Guest meals cost $7 for breakfast ordered before 10:30 a.m., and $10 for all other meals, payable with cash upon delivery.

Vending Machines
Available 24 hours a day, vending machines for snacks and beverages are located in the cafeteria on the lower level of the medical center, in the Cath Lab waiting area on the lower level and in the second floor surgery waiting area.

Chapel and Garden

The chapel is open 24 hours a day and is located on the first floor. Access to the Garden is available through the Chapel during daylight hours. Brief chapel meditations are held weekly on Wednesdays at 8 a.m. Sunday morning services are held from 11:30 a.m. until noon. Special holiday services are also conducted throughout the year.

Medical Supply

Whether you've been discharged from a hospital or are in need of special assistance to make life easier at home, we'll work with you and your doctor to determine the best equipment and medical supplies to meet your needs. We can ship supplies directly to your home. Plus, we work with nearly all insurance companies and will handle all verification, authorization and billing functions. Carle Medical Supply is conveniently located in the main lobby near the hospital entrance.

Discharge Time

We strive to discharge patients at or before noon each day. Please plan for transportation accordingly.