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COMMUNITY CULTURE OF QUALITY REDEFINING HEALTHCARE STAYING HEALTHY COVID-19 VIEW ALL

Culture of Quality Stories

Culture of Quality

07/03/2025

Pinnacle Award winners ensure world-class experiences for patients

Carle Health creates a culture that encourages team members to provide top-tier support for every patient and each other. When team members ensure that patients have world-class experiences, they are considered for the organization's Pinnacle Award of Excellence. Carle Health recently named its five 2025 Pinnacle Award winners, who work throughout the healthcare system.

Culture of Quality

07/01/2025

A good start: Healthy Beginnings marks seven years of supporting newborns and their families

From teaching breastfeeding to reducing emergency room visits, Healthy Beginnings nurses develop relationships with families and make a long-lasting effect.

Culture of Quality

06/27/2025

Carle Health rewards team members who use expertise to save patients, serve one another

Every day, Carle Health team members use their expertise to benefit patients and each other. As part of Team Member Appreciation Week, Carle Health honored its 2024 Way to Be! Values, Team and Leader winners who went out of their way to save patients and serve one another.

Culture of Quality

06/13/2025

Carle Health team members improve patient outcomes by connecting with patients and each other

Carle Health team members make patients feel safe and heard, improving outcomes. The healthcare system honors team members who live the Carle Health Values through its Way to Be! program. The latest quarterly Way to Be! winners illustrate Excellence, Integrity, Inclusivity, Compassion and Accountability.

Culture of Quality

05/28/2025

Carle Health Hospice is there to support the patient and family in time of need

A daughter experiences the value of how a hospice nurse can break through barriers in support of a loved one and family.

Culture of Quality

05/27/2025

New Shriners Children’s Outreach Clinic Expands Access to Patients

In partnership with Shriners Children's, Carle Health is making it easier for patients to receive greater access to specialty services through a pediatric orthopedic outreach clinic.

Culture of Quality

05/27/2025

Carle Health creates new opportunities for sustainable action throughout the health system

Carle Health continues taking sustainable action throughout the system, benefiting community members and improving environmental wellness.

Culture of Quality

05/21/2025

Carle Health school offers unique learning environment for children who are deaf or hard of hearing

Thirty pupils currently attend the Carle Auditory Oral School started by a physician and filling a community need for parents who want their children who are deaf or hard of hearing to learn communication through spoken language.

Culture of Quality

05/01/2025

Volunteers donate time, compassion to be with patients in their last hours

Volunteers say it is a privilege being with patients in their last hours when family members cannot be present. Carle Foundation Hospital has openings for volunteers to train to be part of the No One Dies Alone effort in May.

Culture of Quality

04/30/2025

Small, impactful actions celebrated during Patient Experience Week

At Carle Health, we know that small, intentional, positive behaviors can be impactful for patients, visitors and team members. During Patient Experience Week and every day, Carle Health recognizes these positive behaviors.

Culture of Quality

04/21/2025

Carle Health helpers share their talents, strengths daily in support of patients

Volunteers help make the Carle Health system deliver its best to patients every day. The impact on patient experience is recognized during National Volunteer Week.

Culture of Quality

04/15/2025

Specialized pediatric care found at the Children’s Institute at Carle Foundation Hospital

Carle Health cares for some of the region’s most ill children at the Children’s Institute at Carle Foundation Hospital where pediatric specializations bring exceptional expertise to the region.

Culture of Quality

04/11/2025

Distinguished cancer surgeon honors patient’s religious devotion, removes tumor

Patient puts trust in surgeon's expertise who removed a tumor without backup of a blood transfusion.

Culture of Quality

03/13/2025

ICP patient thankful for pregnancy care at Carle BroMenn Medical Center

Intrahepatic Cholestasis of Pregnancy can build in the liver and prompt intense itching on the palms and soles of the feet.

Culture of Quality

03/08/2025

Carle Health team members trust their instincts, use resources to help patients, family members

Carle Health team members are empowered to trust their instincts and use Carle Health resources to go out of their way to care for patients and their families. The seven quarterly Way to Be! winners represent Carle Health team members who go out of their way every day.

Culture of Quality

01/20/2025

Re-engineering neuroscience and surgical practice

Carle Health neurosurgeon and new director of student research at Carle Illinois College of Medicine mentors students while bridging neurosurgery and engineering.

About Us

Our mission is to serve people through high-quality care, medical research and education. Based in Urbana, IL, Carle Health is a vertically integrated health system with more than 11,000 employees.

Media Policy

Carle Public Relations will strive to cooperate with the media to the fullest extent possible. If information is not readily available, we will work to find an answer and return the call as soon as possible.

Contact Public Relations

The Public Relations department at Carle operates during normal business hours, Monday through Friday, 8 a.m. – 5 p.m. CST. To contact a staff member, please call the media information line at (217) 902-5201 or email publicrelations@carle.com.

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