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Making the Most of Your Visit

Thank you for choosing Carle to provide you with exceptional medical care. Whether it’s your first time here or a follow up visit with another provider we strive to ensure you get the most from your appointment.

To provide you with exceptional medical care, please take a moment to review the information on this page.

Please follow any specific instructions provided by your doctor when your appointment was scheduled.


MyCarle is a secure online and mobile portal to your health information. It can help you actively participate in your healthcare and communicate with your care team. As a patient of Carle Health, the most effective way to get the most from your care is by using MyCarle.

With MyCarle you can:

  • Access your most up to date laboratory and test results
  • Communicate with your care team
  • Review your after-visit information and instructions
  • Have mobile access to your medical records
  • Schedule appointments
  • Pay bills

New to MyCarle? Click the link below to sign up or merge accounts today.


What to Bring with You

A support person

  • Should you chose to bring a support person, please review our latest visitor guidelines as they may have changed since your last visit

Insurance card

  • Find out what insurance we accept here

Medical records

  • New to Carle? Please bring your medical records to your first appointment
  • You can access your Carle Medical records through the process outlined here

Method of payment

  • Get your billing questions answered here

A photo ID

Prepare for Your In-person Appointment

Not sure where to start? Two days before your appointment you will have the opportunity to log into MyCarle   and electronically check-in for your appointment. We will collect information about your medications, medical history, and allergies. If you would prefer, you can use the document below to prepare for your appointment.

Medication List

  • Names and doses of both prescription and over the counter medications

Recent Medical History

  • Chronic illnesses
  • Changes in how you feel or changes in your life

List of complete allergies

  • Food
  • Medications
  • Environment

PDF Download Preparation Form

PDF Download Preparation Form (en Español)

How Can We Help You?

Carle is committed to providing you quality care in a way you understand. If you need medical information in a language other than English please let your care team know.

Should you need our interpreter services please call ahead of you appointment this will ensure we will be ready to assist. Contact the team via: 217.326.0340

Did you know?

Carle patients come from all different areas. If you feel transportation to your appointment could be a hinderance to your care please call our Clinic Social Work Team. This team of well trained social workers will be happy to assist with any questions or needs you may have. Contact the team via: 217-383-3119

Advance Care Plan

Advance care planning assures your wishes are understood and communicated to healthcare professionals and your loved ones even when you aren't able to speak for yourself.

For help with advance care planning, Carle offers the Respecting Choices® program to assist patients in making informed decisions about future healthcare needs.