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Administrative Fellowship

The Carle Health Administrative Fellowship is a one-year post-graduate opportunity that will provide a broad range of experiences in hospital operations, health plan management, physician group practice administration, and a variety of corporate support functions including health care finance, quality improvement, and strategic planning.

Carle Health combines clinical care, health insurance, research and academics in a way that solves real-world problems today with an eye toward the future.

Supported by a deep philanthropic spirit, Carle is dedicated to doing what it takes to make life better for as many as possible. Its mission is to serve people through high-quality care, medical research and education.

Based in Urbana, IL, Carle Health is an integrated system of healthcare services, which includes a five-hospital system, multi-specialty physician groups, as well as Carle Illinois College of Medicine and the Stephens Family Clinical Research Institute. Carle is proud to be named a Great Place to Work®. Carle Foundation Hospital ranks as one of America’s 50 Best Hospitals by Healthgrades and both Carle Foundation Hospital and Carle BroMenn Medical Center hold Magnet® designation, the nation’s highest honor for nursing care.

The system includes five hospitals with 826 beds, multi-specialty physician group practices with more than 1,000 doctors and advanced practice providers. Health Alliance is a leading provider-driven health plan serving Illinois, Iowa, Indiana, Ohio and Washington and FirstCarolinaCare health plan serves North Carolina. 

Job Description

The Administrative Fellowship is a one-year management experience with the opportunity to apply graduate study principles in the practical work setting of a fully integrated health care delivery system.

Carle fellows will gain experience by working in a variety of departments throughout Carle Foundation Hospital, the Carle Physician Group, and Health Alliance Medical Plans. Under the direction of the fellowship preceptor, fellows will support key initiatives and projects in each area. Fellows will participate in senior leadership team meetings and work as part of multi-disciplinary teams and independently to advance the strategic goals of Carle Health. 

The Administrative Fellowship Program prepares fellows for health care administration leadership opportunities within the organization. Fellows will complete projects designed to strengthen administrative and leadership skills.

The administrative fellow will:

  • Lead projects that develop analytical, leadership, finance, and health care operations skills.
  • Demonstrate attention to detail, consistency, and meets multiple deadlines in a timely manner.
  • Exhibit an understanding of health care administration, health industry trends, and an understanding of Carle's organizational structure and mission.
  • Work effectively both independently and as part of a multi-disciplinary team.
  • Act as a self-starter and demonstrate a willingness to take on new and challenging leadership roles, as well as non-leadership projects and deliverables.
  • Build effective health care management skills and the ability to work with administrative leaders, as well as physician and clinical leaders.

Application Process:

Applicants must submit the following items as one PDF to adminfellows@carle.com .
  • Current resume
  • One-page personal statement specifying interest in a health care administration career and the Carle Health Administrative Fellowship
  • Official or unofficial graduate school transcript
  • Two letters of recommendation: one academic and one professional

Fellowship materials can be titled to Fellowship Selection Committee. A selection committee with leaders from Carle will review all applications. Late or incomplete applications will not be reviewed


2021:
Deadline for application submission: September 26th at 11:59 PM CST
Telephone interviews for selected applicants: Early October
On-site interviews for selected applicants: Mid-October
Offers extended: Mid-to-late October

2022:
Start of Administrative Fellowship: June/July 2022

Any questions should be directed to: adminfellows@carle.com.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Past and Present Administrative Fellows

2021-2022

Photo of Logan Carroll

Logan Carroll
Administrative Fellow
Carle Health

Graduate: University of Kentucky

Undergraduate: Western Kentucky University

While completing his Masters in Health Administration at the University of Kentucky, Logan worked as an administrative intern for Norton Healthcare, in Louisville, KY. During his time there, Logan led a workgroup through redesigning processes within supply chain management as well as redesigning the physical space of the system’s central warehouse. Logan also held the position as one of the coordinators of the University of Kentucky’s COVID-19 vaccination clinic, helping manage the daily throughput of the clinic.  In addition, Logan also served as a graduate assistant where he helped with cancer survivorship research. Logan also held a leadership position on the MHA Student Association at the University of Kentucky.
 

Email: logan.carroll@carle.com

2021-2022

Photo of Amisha Patel

Amisha Patel
Administrative Fellow
Carle Health

Graduate: Governors State University

Undergraduate: Loyola University Chicago

Amisha began her healthcare career in the clinical setting and completed medical school before pivoting to the world of health administration. While completing her Masters in Health Administration at Governors State University, Amisha completed a one-year internship with Roseland Community Hospital, a safety net hospital on the South Side of Chicago. She helped to build the strategic business case for a multimillion-dollar capital build-out to transform and expand the hospital’s women’s health, intensive care, and outpatient pulmonary service lines to improve healthcare access and address health inequities. Amisha also assisted in the writing of Roseland’s grant application which was submitted to the Illinois Healthcare Transformation Collaborative. Amisha also held a leadership position on the executive board of the Student Healthcare Management Association at GSU.
 

Email: amisha.patel3@healthalliance.org

2020-2021

Photo of Lauren Bline

Lauren Bline
Client Success Manager
QHR Health

Graduate: University of Iowa

Undergraduate: University of Illinois at Urbana-Champaign

During her time at University of Iowa, Lauren worked as an Administrative Intern and as a Graduate Assistant at University of Iowa Hospitals & Clinics and University of Iowa Stead Family Children’s Hospital. She worked to advance rankings in U.S. News and World Report and completed projects in patient satisfaction, process improvement, and specialized accreditations. She also restructured and managed the hospital’s parking program, leading stakeholders throughout each unit in Stead Family Children’s Hospital.

Throughout her fellowship, Lauren led multiple projects on both the Carle and Health Alliance sides. She created frameworks and dashboards for Carle Richland’s patient satisfaction program, along with assisting in the COVID-19 response. She completed multiple process improvement projects on the payer side, including an out-of-network care coordination referral program. She also worked with external organizations to address the community’s mental health needs.
 

2020-2021

Photo of Karan Shah

Karan Shah
Business Analyst
Carle Health

Graduate: Saint Louis University

Undergraduate: Saint Louis University

While at Saint Louis University, Karan completed an Administrative Internship with UNC Health. During his time there, Karan worked at UNC WakeBrook, a behavioral health facility that provides a wide range of services for patients with behavioral health and substance abuse disorders. He worked alongside administrative and clinical staff to implement a Medication-Assisted Treatment (MAT) program to help patients better manage opioid use disorder.

During his time as Administrative Fellow, Karan was involved in a variety of projects spanning multiple areas of the health system. He oversaw the 2021 BEST Program, a system-wide performance improvement initiative with the goal of identifying and implementing high-impact projects while utilizing little to no resources. During the COVID Pandemic, Karan and his co-fellow, Lauren Bline, helped support the Hospital Incident Command System (HICS) Team in their response to COVID-related issues. They later helped manage the development of employee and community vaccine clinics and planning related to Champaign-Urbana vaccination efforts. Towards the end of his fellowship, Karan participated in the development of Carle's Population Health Innovation Committee.
 

Email: karan.shahHA@healthalliance.org

2019 - 2020

Photo of Brenna Kelley-Freiburger

Brenna Kelley-Freiburger
Carle Experience Consultant
Carle Health

Graduate: Saint Louis University

Undergraduate: University of Illinois at Urbana-Champaign

While at SLU, Brenna found interests spreading all over the healthcare world. She completed an internship with OSF St. Francis Hospital, where she taught nurse managers about the importance of Transplant Services regarding the undocumented migrant population. Brenna also helped implement an HR focused culture change within nursing units. At UIUC Brenna spent her last year as a Contracts Administration Volunteer here at Carle Hospital.

During her Administrative Fellowship, Brenna led projects that spanned the health system. She oversaw the implementation of a supply chain inventory management software for durable medical equipment within Carle's convenient care locations. Brenna helped create a system wide performance improvement program to bring Carle Health more innovative solutions at the department level. For the last 5 months of her fellowship, Brenna and her co-fellow, Megan Randolph were the planning leads for the COVID-19 pandemic. They organized the development of a drive-thru testing site, created an algorithm for a public and employee hotline, and delivered personal hand sanitizer as a thank you gift to our front line employees. 

Email: brenna.kelley@carle.com

2019 - 2020

Photo of Megan Havlik

Megan Havlik
Population Health Program Manager
Carle Health

Graduate: Saint Louis University

Undergraduate: University of Kentucky

While at Saint Louis University, Megan completed an internship with Express Scripts, a pharmacy benefit manager, to provide issue management remediation and data analytics. In this role, Megan worked to streamline workflows and educate employees on proper processes to create a lean focused work environment. Megan then transitioned into a project manager role within the strategy and planning department where she helped lead system-wide initiatives surrounding employee engagement and employee retention.

Throughout her fellowship, Megan led population health initiatives aimed at improving a patient’s health and wellbeing through screening and preventative care, while also lowering cost to the system, and impacting Medicare STARS and HEDIS measures. Megan also helped to reduce legal and compliance risk by implementing a new process flow to ensure accurate group and member information was being reflected and utilized across all departments. During the COVID-19 pandemic, Megan and her co-fellow, Brenna Kelley-Freiburger, served as planning leads for executive leadership and those involved in emergency operations.

Email: megan.randolph@carle.com

2018 - 2019

Photo of Claire Champlain

Claire Champlain
Operations Supervisor
Children's Hospital Colorado

Graduate: University of Iowa

Undergraduate: University of Michigan

Claire joined us after working for the University of Iowa Hospitals and Clinics (UIHC) Department of Pediatrics. She also worked in the Patient Financial Services at UIHC with a focus on revenue cycle management. In addition to her time at UIHC, she completed an administrative fellowship at UC Davis Medical Center where she gained experience in ambulatory care management, population health, and payer strategies.

During her fellowship, Claire worked closely with the Women’s and Children’s department. She oversaw the opening of the Labor and Delivery Recovery and Post-Partum unit as well as the establishment of Carle’s PICU. Claire also worked with Health Alliance to make recommendations to the leadership team about participation in government programs.  For the last six months of her fellowship, she took on the role of manager over palliative medicine.

2017 - 2018

Photo of Tynan O’Neil

Tynan O’Neil
Director, Business Development & Operations
Carle Richland Memorial Hospital

Graduate: The Pennsylvania State University

Undergraduate: Idaho State University

While at Idaho State, Tynan completed an internship with the Pocatello Veterans Home followed by an internship with Vizient the summer after graduation. During his time at Penn State, he completed a summer residency with Cleveland Clinic’s Imaging Institute where he worked to implement lean methodology, reduce wait times, and improve CG CAHPS scores.

During his time as an administrative fellow, Tynan led teams that explored the development of a millennial-focused health plan, proposed the addition of a new service line and accompanying facility, and proposed Intensive Cardiac Rehab as a way to improve cardiac recovery. He also worked with a team focused on implementing the National Diabetes Prevention Program at six area hospitals.

Email: tynan.oneil@carle.com

2016 - 2017

Photo of Jason Hirschi

Jason Hirschi
Director, Carle Cancer Center
Carle Foundation Hospital

Graduate: Rush University

Undergraduate: Weber State University

Jason began his career at Rush University Medical Center while working on administrative initiatives related to campus risk, process improvement, and business continuity. He then went on to work as a consultant with Leavitt Partners where he supported provider organizations with strategy, market research, and economic/business analysis.

During his time as an administrative fellow, Jason worked on projects focused on increasing access through the patient portal, the development of the Small Baby Unit (SBU), and the accreditation process for the Carle Catheterization Lab.

Email: jason.hirschi@carle.com

2015 - 2016

Photo of Rachel Scarpaci

Rachel Scarpaci
Program Manager, Medication Access and Renewal Center
UCHealth, Denver, CO

Graduate: The Ohio State University

Undergraduate: Michigan State University

During her time at OSU, Rachel completed a summer residency with Ohio State University Wexner Medical Center Neurological Institute where she worked to improve utilization, patient access, and telestroke service costs.

As Carle’s first administrative fellow, Rachel worked to improve nurse retention, extend the reach of the Heart and Vascular institute to clinical affiliates, and develop a heart failure management program. Additionally, Rachel assumed the role of Interim Patient Care Manager within the Heart and Vascular Institute during the last 4 months of her fellowship.