Virtual visits allow you to see and hear your Carle provider from anywhere. These can now be conducted directly through your MyCarle account.
When scheduling your next appointment, your provider’s office may suggest a virtual visit. Virtual visits are covered by many insurance providers and are subject to a co-payment.
1. Login to MyCarle.
2. Select the “Begin Video Visit” button in the MyCarle portal. Will only become available 15-30 minutes before your scheduled appointment.
3. Click the “Check-In” Button.
4. Test your connections and grant any permissions asked, review any consents and click Proceed.
5. Proceed to virtual waiting room.
Do not click exit until your visit is complete. Mobile users, do not open additional apps or answer outside phone calls, or your visit may be interrupted.
Tips for users on Mobile or Tablets:
Problems with your visit? Call (217) 326-4001, Press Option 7.
With doctors practicing in 80 specialties at locations throughout the region, it’s easy to find the right healthcare team at Carle. Our mission is to serve people through high quality care, medical research and education.