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Carle Hoopeston Regional Health Center

Providing the highest quality health care is the cornerstone of all we do. Quality data reporting allows us to share with the communities we serve how we are doing on key quality measures. Quality measures allow us to show how we compare to national standards.

Because Carle Hoopeston Regional Health Center is a small, critical access hospital, many of the measures publicly reported by third parties display as “not available.” This is because the Centers for Medicare and Medicaid Services (CMS) and others consider the number of cases performed at Carle Hoopeston to be too few for a reliable report in some categories. Carle Hoopeston collects and monitors data internally, however, benchmarking against national and state averages to ensure ongoing quality improvement.

You may select from the list below to view categories for which our volume meets the threshold for data reporting.


Medical and Surgical Care

Staff at Carle Hoopeston Regional Health Center are dedicated to patient recovery, whether it be from illness or a surgical intervention. Beyond providing acute care for medical and surgical patients, we are able to provide skilled nursing services, such as those typically provided in a nursing home setting, to patients through the Swing Bed Program. We review quality data and set goals for improving outcomes so that our patients can have a successful discharge back into the community.

Rate of readmission after discharge from hospital (hospital-wide)

15.5%

No different than the national rate

National average: 15%
Number of included patients: 92

Rate of readmission for pneumonia patients

15.9%

No different than the national rate

National average: 16%
Number of included patients: 44

Death rate for pneumonia patients

14.7%

No different than the national rate

National average: 16.2%
Number of included patients: 41

Source: Medicare.gov Updated 10/2025

Patient Experience

Our mission is to be your trusted partner in all healthcare decisions, and we strive to make sure you feel well cared for while receiving our services. The Centers for Medicare and Medicaid collect data through a national, standardized survey. This survey is provided to a random sample of our patients recently discharged from the hospital. We use patient feedback through these and other surveys to make improvements to our processes and communication to serve you better.

See how Carle Hoopeston Regional Health Center performs on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measures via Medicare’s Care Compare website



Patients who reported that their nurses “Always” communicated well.

90%

National average: 80%
Illinois average: 79%

Patients who reported that their doctors “Always” communicated well.

89%

National average: 80%
Illinois average: 79%

Patients who reported that they “Always” received help as soon as they wanted.

83%

National average: 67%
Illinois average: 63%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).

82%

National average: 72%
Illinois average: 70%

Updated: 08/25/25  Source: medicare.gov

Home Care

With close monitoring and patient and family education, many treatments that once kept patients in the hospital now happen safely at home. Carle Home Care serves 31 counties in central, east and southeast central Illinois with a staff dedicated to achieving the best outcomes for patients.

Carle Home Health Services, including Carle Home Care, Carle Hospice and Carle Infusion, are each fully accredited by the Accreditation Commission for Health Care (ACHC). This is your assurance that we adhere to the highest standards of quality in the industry.

How Carle Home Care is Performing



Hospice Care

Remaining at home through illness can bring great comfort but can also require professional care and support for the patient and their family. Our Hospice team partners with the patient and their loved ones to help maximize quality of life.

Carle Home Health Services, including Carle Home Care, Carle Hospice and Carle Infusion, are each fully accredited by the Accreditation Commission for Health Care (ACHC). This is your assurance that we adhere to the highest standards of quality in the industry.

How Carle Hospice Care is Performing