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Job Details

Interpreter - Spanish

Department: Interpreter Services - CFH
Usual Schedule: Monday-Friday; 8:30am-5 pm
Regions: Carle Foundation
On Call Requirements: As Needed
Job Category: Interpreter Srvcs
Work Location: Carle Foundation Hospital
Employment Type: Full - Time
Nursing Specialty:
Job Post ID: 42404
Secondary Job Category: Interpreter Srvcs
Experience Requirements: 1 - 3 Years
Weekend Requirements: None
Education Requirements: Not Indicated
Shift: Day
Location: Urbana, IL
Holiday Requirements: None
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Check out this job opening for Carle Providers: Interpreter - Spanish Check out this job opening for Carle Providers: Interpreter - Spanish


Job Description

JOB SUMMARY:
The Medical Interpreter serves as a cultural and linguistic resource to both patients and providers by facilitating the successful delivery of patient care service to a linguistically diverse population. In this role the interpreter participates as a neutral party or as the conduit for information that must flow between Carle staff, and Limited English Proficiency (LEP) patients and/or their care providers.

EDUCATIONAL REQUIREMENTS
None

CERTIFICATION & LICENSURE REQUIREMENTS
Driver's License Illinois and Proof of Auto Insurance. Successful completion of interpreter skills assessment within 90 days of start date in position and reassessment of skills every three (3) years. AND Completion of medical terminology course required within one (1) year of employment.

EXPERIENCE REQUIREMENTS
Two (2) years previous public contact position required.

ADDITIONAL REQUIREMENTS
  • A reliable mode of transportation.


SKILLS AND KNOWLEDGE
Familiarity with medical terminology, customer service skills and interpersonal skills. Performs highly complex and varied tasks requiring independent knowledge, its application to a variety of situations, and exercise of independent judgment. Ability to work with diverse populations from various cultural and economical backgrounds, and age groups. Ability to work as an effective member of a dedicated team. Ability to work in a fast paced healthcare environment with a variety of customer service needs. Accurate and appropriate interpretation skills at all times. Current Illinois driver's license preferred with driving record suitable to traveling between all the various Carle locations.


ESSENTIAL FUNCTIONS:
  • Facilitates communication between Carle staff and LEP patients in variety of modalities including in person, over the phone and video relay. Ensures that information pertaining to the patient's outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
  • Successfully complete the core Interpreter Services training requirements.
  • Represent Interpreter Services and the organization in a positive and professional manner, exercising discretion at all times.
  • Participate in on call coverage to provide interpretation services during non-business hours and business hours as assigned.
  • Maintain confidentiality in all matters related to patient care and visitor issues with LEP patients and their caregivers/families/escorts.
  • Promote customer satisfaction related to Carle services; notify Supervisor of any issues that may be problematic for patients or Carle staff.
  • Participate in continuing education programs and competency training to enhance professional role of Interpreter Services.



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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com. Positions are not available for remote work in the state of Colorado.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for Medical or Religious exemption will be permitted.

 

Illinois Required Notices

Federal Required Notices