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High quality care is tightly woven throughout all Carle Health system hospitals

High quality care is tightly woven throughout all Carle Health system hospitals
Carle Eureka Hospital achieved recognition for being in the top 10% of all critical access hospitals in the country for exceptional outpatient quality of care. The Outpatient Measures domain includes quality of care in the Emergency Department’s throughput measures as well as acute myocardial infarction measures.

Carle Hoopeston Regional Health Center earned recognition for being in the top 10% of all critical access hospitals in the country for exceptional care transitions for all Emergency Department transfer patients.

“We are very proud of our team for achieving this level of excellence in health quality,” Anna Laible, administrator, Carle Eureka Hospital said. Heather Tucker, Hoopeston Regional Health Center hospital administrator and director of East Region Primary Care agrees, “This is truly a team effort that recognizes our dedication to delivering a healthcare experience of which our patients and staff can be proud.”

Both Carle hospitals are part of the Federal Office of Rural Health Policy Medicare Beneficiary Quality Improvement Program (MBQIP) and voluntarily participated in four defined domains of quality outcomes. These four domains include Patient Safety/Inpatient; Patient Engagement; Care Transitions; and Outpatient Measures.
Laura Fischer, ICAHN Flex Grant project manager, commented, “These hospitals realize how important quality of care and an engaged staff is for their patients. From top leadership on throughout the facility, each strives for continued quality on a daily basis, and that is what we are celebrating.”

Across the Carle Health system, team members focus on ensuring work is consistent and the most up to date processes and procedures are in place to deliver high-quality patient care. This recognition reflects both team’s commitment to service excellence.

The Medicare Beneficiary Quality Improvement Program began in 2011 as a way for critical access hospitals to demonstrate the quality of care that they provide. This program has continued to evolve, adding new measures and removing outdated ones. In 2016, the Federal Office of Rural Health Policy deemed it necessary for CAHs to participate in at least one measure of one domain to receive Flex funding opportunities. Each year, FORHP has increased the level at which the hospital must participate to remain Flex fund eligible.

The Illinois Critical Access Hospital Network (ICAHN), located in Princeton, IL, is a network of 57 small rural Illinois hospitals dedicated to strengthening the operations of its member hospitals through collaboration. The organization is composed of Illinois hospitals that have earned critical access hospital designation by the Center for Medicare and Medicaid Services. ICAHN is recognized nationally for its work with rural healthcare and administers several state, federal and private healthcare programs.

For more information about Carle’s deep culture of quality visit the Carle Health website.

Categories: Culture of Quality

Tags: “patient, care”, community, Eureka, Hoopeston, recognition

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