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Culture of Quality Stories

Patient Contact Center Meets Increased Calls Head On

Carle’s Patient Contact Center is challenging and rewarding for nimble employees focused on resolution with the first call.

Strong existing partnerships and quick action help launch saliva-based testing study

Carle and University researchers and clinicians collaborate to find creative solutions to community and nationwide COVID-19 testing concerns.

‘Pack everything,’ including the car seat says new mom

Veteran and first-time moms offer advice to others about delivering a baby during a pandemic. Learn what to expect and what to pack from those who have been there.

Arm supports stabilize patients’ arms for blood draws

A team of Carle employees came together to help fabricate a device for car doors to assist patients and prevent scratches during blood drive-through at Urbana on Windsor.

Old treatment applied to new virus bringing hope to sickest COVID-19 patients.

Experimental treatment study to boost patient’s ability to fight the virus that causes COVID-19 more effectively approved at Carle.

It takes a village – each of us doing our part

Flexibility and innovation key indicators to building Carle’s COVID testing capacity.

About Us

Our mission is to serve people through high-quality care, medical research and education. Based in Urbana, IL, Carle Health is a vertically integrated health system with more than 11,000 employees.

Media Policy

Carle Public Relations will strive to cooperate with the media to the fullest extent possible. If information is not readily available, we will work to find an answer and return the call as soon as possible.

Contact Public Relations

The Public Relations department at Carle operates during normal business hours, Monday through Friday, 8 a.m. – 5 p.m. CST. To contact a staff member, please call the media information line at (217) 902-5201 or email publicrelations@carle.com.

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